Dynamic Currency Conversion is Dead
Have you ever traveled abroad only to find unusual small charges on your card from your bank or third party company you’ve never heard of? This year that will be a thing of the past. More so, you may even be getting a refund!
Card issuing banks have settled a class action lawsuit whereby card members will receive part of a $336 Million settlement. While the class action is waiting for final approval from New York, it’s expected to go through without a hitch.
Some notable companies which have inappropriately benefited from DCC (Dynamic Currency Conversion) include: Visa, MasterCard, Diners Club, Planet Payment, NOVA (Subsidiary of US Bankcorp NYSE USB) and Fexco Group. Fortunately, the only company who had the bulk of its revenue tied up in DCC was Planet Payment, so ultimately it will not affect the industry much in terms of overall revenue.
I am happy to see that many of these industry wrongdoings are being made right. For these companies to arbitrarily charge international travelers just because they are abroad, and on the basis that “it was in the terms and conditions”, is just wrong. While I didn’t do much in the way of international travel recently, many of my coworkers and friends did, so it’s nice to see that public pressure put an end to what should have never been allowed to begin with.

Comment by Phil on 6 January 2008:
Wow, I didn’t know they did that, I haven’t traveled abroad in a while (the last time I did I didn’t use a credit card in the other country). Good to see this type of thing being fixed though.
Comment by HenryB on 7 January 2008:
Never noticed the fee but good riddens.
Comment by Subs2008 on 7 January 2008:
That is true, I got charged extra money on my CC after my last trip, but it was not much, so no big deal on that for me
Comment by EconF1 on 7 January 2008:
That is a good thing, as people used to lose a lot of money exchanging e-currencies when they are outside their country, no matter what for
Comment by ravi on 7 January 2008:
Really..!It’s a deal for the customers as by showing only Terms and Conditions does not rule out the deal. This is favour of us and we must appreciate this rule. Waiting for it’s implimentations.
Comment by hero on 7 January 2008:
sometimes this people in this industry just wants to make money form unsuspecting travelers to the hidden cost that they could get.
Comment by Ettu Brute on 7 January 2008:
I am afraid you have your facts mixed. As I understood the news, the card issuing banks have been found liable for charging their cardholders a fee for foreign transactions without properly disclosing the fee to the cardholder. However, this practice is not dynamic currency conversion (DCC), which is the process whereby a merchant offers its foreign customer the choice to pay in the customer’s home currency based upon a real-time conversion at the merchant’s point-of-sale (in effect, depriving the card issuer of its rationale for charging its fee for that transaction). As such, DCC is very much an alternative to the card issuer’s lock on the market, and is probably the only viable competition which might encourage the card issuers to more customer-friendly practices.
For what it is worth, a quick survey of the the cards carried by my colleagues shows that many of the major card issuers - American Express, Citibank, Bank of America, Chase - are still charging a 3% fee for foreign transactions. By all means, let’s hope DCC forces some real competition for our hard-earned money. I don’t know about you, but my bank gets enough already.
Comment by john on 8 January 2008:
They seem to use currency fluctuations to get more out of there cash. Anyway you can;t do anything if they implement that in your expense? but that is not nice.
Comment by Squeezal on 8 January 2008:
The dynamic word was being used to take more cash from traveler’s pockets, I hope the rates and fees will now be fixed, not “dynamic”.
Comment by Riley Poole on 8 January 2008:
You are right Ettu, the news doesn’t relate directly but fact is people have realized that they do not want the “extra” charges, period. DCC is no different than the extraneous charges that banks were charging, just as banks buried these fees in the fine print, DCC itself is nothing more than a glorified currency exchange tool at the POS. For service providers such as Planet Payment to try to make a living off of it is just completely out of line. While I get that they provide the front end processing which added cost to them, the very fact that they’ve spent the past 8 years trying to gain traction off of loosing the third party billing marketplace several years ago to paypal is just proof positive.
As is probably no secret, I just despise companies that try to make their money off the end consuming arguing that there is real value when in fact there is no tangible value and then burying that in the fine print, in the legal world they call that unjust enrichment and in this world, they call it business.
Again, this was more of what’s to come of DCC, it’s not long before Fexco and Planet are part of the next waive of lawsuits to recover these fees from unsuspecting consumers because all they did was move the money from the bank to themselves.
Comment by Ettu Brute on 9 January 2008:
Riley, I hear what you are saying, but don’t you think you are going a tad overboard? I don’t like having extra charges any more than the next guy. However, the fees of which this posting complains seem to be a fact of life, against which we can vote with our feet. For example, I don’t like paying $1.00 every time I withdraw my own money from an ATM, but I’ll still swallow it rather than go through the hassle of going to my own bank branch. Does that make the bank a criminal enterprise? Of course not.
Look, I don’t want to come across as a jerk, but your argument taken to its practical conclusion would mean the end of simple conveniences for which at least some of us are prepared to pay. No one wants to feel like they’ve been duped, but so long as the cost is reasonable and disclosed upfront, and you have the choice not to use the service, then why is there an issue?
Comment by Fendy on 25 January 2008:
Seriously, I don’t really understand this article and all the comments on this one made me even more confused. So, are they charging the fees simply because it’s overseas or are they charging the fees because of currency conversion?